What customers expect from their Fabricators

By 13th February 2020Information
What customers expect from their Fabricators

As a uPVC fabricator, it is important to understand your customers and how they think. Their priorities, likes, dislikes, and preferences are what guide them in their choice of product and fabricator. Like in any other business in the service industry, you can successfully and efficiently grow your business if you make the effort to understand your client.

Let’s take a look at what customers expect from their fabricators.

Excellent service and follow up

When a customer places an order and everything from delivery, installation, and after-sale service run smoothly and on time, the customer is happy and the fabricator is worry-free.

Your role as a fabricator for uPVC window and door profiles does not end with fabrication. Customers who receive prompt and courteous after-sale service are more inclined to recommend you to their friends and family, and also approach you for any future projects.

At Ökotech, we understand the need for quality and punctuality. Everything you need, from the number of profiles to the hardware you will require, will be delivered to your doorstep on time, thanks to our tried and tested logistics network. This is how we ensure that you carry low inventories and are able to focus on your work without having to worry about delays.

Maximum customization

When customers are given the option to customize their uPVC profiles to suit their style and functional requirements, they are more likely to choose that option, sometimes even willing to pay extra for this feature. The range of customization options offered by Ökotech are not limited to the designs and dimensions of the uPVC profiles but also include customization in terms of  lamination/colour, glass, glazing, mesh, grill and original hardware that enhances the performance and security of the profile.

As one of the leading uPVC brands in India, Ökotech has a wide range of designs including profiles for uPVC casement windows, uPVC casement doors, uPVC sliding windows, uPVC sliding doors, uPVC villa windows, uPVC tilt and turn windows, uPVC arch windows and uPVC slide and fold doors. Our goal is to offer a wide variety of options to ensure that customers find everything they need from one fabricator and under one roof.

High-quality product

The best service in the world will never compensate for a substandard product. Quality is paramount in every customer’s mind, and with Ökotech you are guaranteed to be providing your customers with high precision, superior quality uPVC profiles that are rated as among the best in the market.

Our uPVC window and door profiles are manufactured with higher levels of Titanium Dioxide and lower levels of Calcium Carbonate to ensure that the profiles are stable, retain their smooth finish and do not discolour for a long, long time.

We also employ cutting-edge German machinery & technology to ensure that we consistently churn out high-quality profiles that adhere to strict European standards. The multi-chambered sections of the uPVC profiles come with thicker walls, which increases the strength of Ökotech uPVC window and door profiles. The multi-point quality checks at every stage of the manufacturing process ensure that the profiles you invest in are robust, durable and deliver trouble-free performance for years.

With Ökotech, you and your customer are ensured of a quality product, delivered on time, and supported by a wide network of professionals, ready to address any concerns.

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